The eLockBox™ Process

During the course of the processing day, item processors image incoming payments (coupons and checks) and automatically transmit those images and the associated data to eLockBox™. eLockBox™ automatically queues exception item images for processing in a separate account that can be accessed only by the client or property manager. The client can then make decisions about the exception items which are automatically transmitted back to the item processor for completion of the batch.

After the completion of the batch, the data is then transmitted to eLockBox™ for archiving and reviewing by the client or property manager. The client also has the option of searching and retrieving past batches, based on various search criteria. The client can search down to the item level, and retrieve images of individual items.